Privacy Policy
Last updated: June 2026
Who We Are
Fanzum is operated by:
EFG Group Ltd
Ground Floor, 5 North Court, Armstrong Road, Maidstone, Kent, ME15 6JZ
Information We Collect
Account Information
- Name
- Email address
- Username
- Password (encrypted)
Athlete Information
- Profile details
- Biography
- Uploaded content
- Payment details
- Payout information
Transaction Information
- Membership purchases
- Tips
- Merchandise purchases
- Payment history
Technical Information
- IP address
- Browser information
- Device information
- Cookies
- Usage analytics
How We Use Information
We use information to:
- Operate the platform
- Process payments
- Verify users
- Prevent fraud
- Provide customer support
- Improve services
- Comply with legal obligations
Payment Data
Fanzum does not store full payment card details.
Payments are processed by authorised payment providers.
Sharing Information
We may share information with:
- Payment processors
- Fraud prevention services
- Hosting providers
- Legal authorities when required
We do not sell personal information.
Data Retention
Information may be retained:
- While accounts remain active
- For legal compliance purposes
- For fraud prevention purposes
Your Rights
Users may request:
- Access to personal data
- Correction of personal data
- Deletion of personal data
- Restriction of processing
- Data portability
Requests can be sent to support@fanzum.com.
Cookies
Fanzum uses cookies to:
- Keep users logged in
- Improve platform performance
- Analyse usage patterns
Users may disable cookies through browser settings.
Security
We implement reasonable security measures to protect user data.
No online service can guarantee absolute security.
Contact
For privacy enquiries: support@fanzum.com