Refund Policy

Membership subscriptions are generally non-refundable.

Refund requests may be considered where:

• Duplicate payments occurred
• Technical errors occurred
• Fraudulent transactions occurred

Tips are normally non-refundable.

Merchandise refunds are handled in accordance with UK consumer law.

Digital products are generally non-refundable once delivered.

Refund requests should be submitted to support@fanzum.com.

Fanzum reserves the right to investigate all refund claims.